Social Media & Community Manager

Creatingcontent.Connectingcommunities.

I’m Liorgio Ilanan, a Philippines-based Social Media & Community Manager focused on short-form storytelling, community engagement, and practical AI-assisted workflows.

6.5MFriesta Facebook views, Apr–Oct 2026
1.1MFriesta TikTok views in 28 days
4+ yrsrunning a retail shop’s socials

Figures from Meta Business Suite and TikTok Studio.

Liorgio Ilanan in a navy blazer and white shirt
June 2026Friesta
June 2026 posting calendar: two Friesta Reels, posted June 5 with 2.5 million views and June 19 with 630.5 thousand views.

How I help

I keep a brand’s page busy and its community talking.

Small businesses and online communities need someone who posts every week, answers people quickly, and checks what worked. That is the job I do.

Short-form that gets shared

Reels, TikToks and Shorts built around moments people recognize and want to tag a friend in.

Friesta: a 2.5M-view Facebook Reel, and 1.1M TikTok views in 28 days.

Communities with structure

Discord servers with clear channels, reaction roles, bots, events and giveaways that give members a reason to return.

DDTank Haven: 9 months across Discord, Facebook, Instagram, YouTube.

Inboxes that get answered

Fast, friendly replies to comments and messages, so questions turn into orders instead of lost leads.

Newborn Vape Lounge: 97.6% response rate, 15-min response time.

AI where it saves time

I use AI to draft, plan and build small tools for the team, and I review everything before it goes out.

Friesta POS: a point-of-sale app built with Claude.

Featured work

Real accounts, real numbers.

Every figure below comes from the platform’s own insights, with the date range shown. Screenshots are kept as they were captured.

CurrentFacebookFood & drink

Friesta

Social Media Manager · House Cut French Fries

Short Taglish Reels built on everyday moments at the stall: regular customers, free-fries promos, and posts that ask people to tag a friend.

  • Plan, edit and post Reels and captions
  • Write prompts that pull comments and tags
  • Engage with comments and messages
  • Boost selected Reels and read the insights
6.5Mviews
3.8Mviewers
146Kcontent interactions
54Kpage followers

Meta Business Suite · Facebook · Apr 17 – Oct 31, 2026. 6.15M of the 6.5M views were organic.

88.6%of views came from the For You feed
CurrentTikTok · @friestaph

Friesta on TikTok

Social Media Manager · @friestaph

The same POV-style stories, cut for TikTok. Nearly nine in ten views came from the For You feed, which means most people found Friesta through the algorithm, not through the profile.

  • Write POV hooks and on-screen text for each video
  • Post, and pin the strongest videos to the profile
  • Engage with comments
  • Track views, viewers and followers in TikTok Studio
1.1Mpost views, up 184.6%
580Kviewers, 352K new
38.2Klikes
+5.1Knet new followers

TikTok Studio · Oct 3 – Oct 30, 2026. Total followers: 28,300. Profile likes: 144.4K.

Visit @friestaph on TikTok
9 months · 2024–2025Gaming community

DDTank Haven

Community Manager · Discord, Facebook, Instagram, YouTube

I ran the community for a DDTank game server across four platforms, with Discord as its home base.

  • Designed the Discord layout: news, events, rewards, and separate English and Russian chats
  • Set up reaction roles and a custom bot using MEE6
  • Organized community events and giveaways
  • Edited Shorts and Reels in CapCut and designed post graphics
111.6KFacebook views
20.2Kreach
98%of views from non-followers

Meta Business Suite · Facebook · May 15 – Jun 11, 2025.

Archived4+ yearsRetail · Las Piñas

Newborn Vape Lounge

Social Media Manager · Las Piñas

I managed the shop’s social media for more than four years: content creation, customer conversations, and its day-to-day online presence.

  • Designed product, price and advisory graphics
  • Answered customer inquiries in Messenger
  • Kept age and health warnings on product posts
16.8Kconversations started
97.6%response rate
15mresponse time
1.5Korders created

Meta Business Suite · Messaging · Jul 1, 2022 – Jul 1, 2024. Age-restricted products, shown as past work.

Demo menu data
AI-assisted buildSupporting project

Friesta POS

Built with Claude · Oct 2026

Friesta needed a cashier app without a monthly subscription, so I built one with AI in the brand’s yellow and maroon. It shows how I use AI to solve a real problem for a client, not only to write captions.

  • Menu grid with categories and subcategories
  • Dine-in and take-out tickets, cash checkout with change
  • Receipts, shifts, and sales reports by item and category

Content showcase

Reels, graphics and community work.

Friesta · Jun 5, 2026

POV: Yung regular customer mo na hindi…

2.5M views49K reactions180 comments471 shares

Friesta · TikTok · Pinned

POV: Business Owner ka

618.4K views

DDTank Haven · Discord

Welcome post with reaction roles for gender and continent

Newborn Vape Lounge · Graphic

The Cloner, Vanilla Almond Cupcake

Friesta · Jul 20, 2026

Paano makakuha ng libreng fries sa Friesta…

675.1K views7.1K reactions64 comments101 shares

Friesta · TikTok Studio · 28 days

1.1M post views, up 184.6%

Friesta · TikTok · Pinned

POV: May regular customer ka

529.7K views

Newborn Vape Lounge · Graphic

OXVA Xlim SE, PH limited edition

DDTank Haven · Discord · Mar 21, 2025

Winners of the third giveaway event

Friesta · Jun 19, 2026

Nanonood lang siya ng videos namin dati…

630.5K views22.1K reactions238 comments288 shares

Friesta · TikTok · Pinned

Fries in the Friesta cup

48.4K views

Newborn Vape Lounge · Graphic

Liquido Classico, “Nothing like reliving classics”

DDTank Haven · CapCut

Shorts and Reels edited for YouTube, Instagram and Facebook

Friesta · Sep 18, 2026

Me pag nilibre mo ng fries! Tag mo…

576.8K views16K reactions182 comments3.6K shares

Friesta · TikTok Studio · 28 days

580K viewers, 352K of them new

Newborn Vape Lounge · Advisory

Respect non-smoking areas

DDTank Haven · Discord

English chat with bot level-up messages

Friesta · Jul 13, 2026

Hindi namin gustong matapos ang araw na…

200K views2.7K reactions281 comments80 shares

Friesta · TikTok Studio · 28 days

28,300 followers, 5.1K gained in 28 days

Newborn Vape Lounge · Graphic

Refillable pods, now available

DDTank Haven · Instagram

Profile grid with launch and update posts

Newborn Vape Lounge · Graphic

Zeus X RTA 1:1 price post

DDTank Haven · Discord

1000 Coins Giveaway in the #giveaway channel

DDTank Haven · Facebook

Page with “Play now” cover and pinned updates

DDTank Haven · YouTube

Launch guide and gameplay Shorts

DDTank Haven · Insights

111.6K views and 20.2K reach in four weeks

Services

What I can take off your plate.

Pick one service or combine them into a monthly plan. Each one is something I have already done for a real account.

Short-form video

Reels, TikToks and Shorts from idea to upload: hook, edit, captions and cover.

  • Facebook Reels
  • TikTok
  • Instagram Reels
  • YouTube Shorts

Seen in Friesta, DDTank Haven

Content planning & posting

A monthly calendar of posts, with captions ready and scheduled in Meta Business Suite, Buffer, Hootsuite or Agorapulse.

  • Content calendar
  • Captions
  • Scheduling
  • Google Trends

Seen in Friesta, Newborn Vape Lounge

Social graphics

Product posts, price drops, announcements and advisories that match your brand.

  • Photoshop
  • Illustrator
  • Canva

Seen in Newborn Vape Lounge, DDTank Haven

Community management

Discord servers set up and run: channels, roles, bots, events, giveaways and moderation.

  • Discord
  • MEE6
  • Events

Seen in DDTank Haven

Inbox & comment care

Quick, friendly replies to messages and comments, so inquiries become orders.

  • Messenger
  • Comments
  • FAQs

Seen in Newborn Vape Lounge

Reports & AI workflows

A plain summary of what the insights say, plus AI-assisted drafts and small tools that save your team time.

  • Meta insights
  • TikTok Studio
  • AI drafting
  • Small tools

Seen in Friesta POS

How we work together

Five steps, repeated every month.

  1. Audit

    I look at your page, your last 90 days of insights and your inbox to see what already works.

  2. Plan

    We agree on content pillars, posting days and goals, then I build the month’s calendar.

  3. Create

    I shoot or edit Reels, design graphics and write captions, and send them for your approval.

  4. Engage

    I post, reply to comments and messages, and run events or giveaways for the community.

  5. Review

    At month end you get a short report: top posts, reach, replies, and what we change next.

Portrait of Liorgio Ilanan
Based in the Philippines

About & experience

Four-plus years of posts, replies and community work.

I started by designing posts and answering customer messages for a retail shop in Las Piñas, and kept that page running for more than four years. Then I managed a gaming community across Discord, Facebook, Instagram and YouTube. Today I run Friesta’s Facebook and TikTok, where short, relatable videos do most of the work.

Along the way I trained in Photoshop, Illustrator and InDesign, and completed virtual assistant and social media management courses. I use AI tools to plan, draft and build, and I check every post before it goes out.

  1. 2026 – Present

    FriestaSocial Media Manager

    Facebook Reels and TikTok videos, captions, engagement and insights. 54K followers on Facebook, 28.3K on TikTok.

  2. Oct 2026

    Friesta POSAI-assisted side project

    A point-of-sale app for the stall, built with Claude.

  3. 2024 – 2025 · 9 mo

    DDTank HavenCommunity Manager

    Discord, Facebook, Instagram and YouTube for an international game community.

  4. 4+ years · archived

    Newborn Vape Lounge – Las PiñasSocial Media Manager

    Graphics, posting and customer messages for a retail shop.

  5. 2023 – 2025

    Training8 certificates

    Adobe Photoshop, Illustrator and InDesign (Advanced), virtual assistant training, and social media management courses. See certificates

Tools & certificates

The kit I use every week.

Create

  • CapCut
  • Canva
  • Photoshop
  • Illustrator
  • InDesign

Highlighted: certified (Advanced). CapCut edits appear in the DDTank Haven work.

Plan & schedule

  • Agorapulse
  • Buffer
  • Hootsuite
  • Google Trends
  • Google Workspace

Scheduling, social inbox and trend research.

Publish & measure

  • Meta Business Suite
  • TikTok Studio
  • YouTube Studio

Every number on this page comes from these dashboards.

Community

  • Discord
  • MEE6
  • Reaction roles
  • Giveaways

See the DDTank Haven Discord screenshots above.

AI

  • Claude
  • ChatGPT Codex
  • Gemini
  • Meta AI

Claude helped build Friesta POS and this site.

Build & host

  • GitHub
  • Netlify

Friesta POS code on GitHub

Certificates

Select a certificate to view it in full.

Udemy

The Social Media Marketing & Management Masterclass 2025

Apr 15, 2025 · 36 hours

ClairVoyance

Virtual Assistant Training: Social Media Manager track

Oct 3, 2024 · 2 weeks

ProVA PH

Social Media Management (SMM) Online Course

Sep 7, 2024

ProVA PH

Data Entry Training

Aug 24, 2024

ProVA PH

General Virtual Assistance Training

Aug 17, 2024

Learnit Anytime

InDesign Advanced

Apr 24, 2023

Learnit Anytime

Illustrator Advanced

Mar 17, 2023

Learnit Anytime

Photoshop Advanced

Jan 21, 2023

FAQ

Questions clients usually ask.

Something else on your mind? Ask me by email.

Which platforms do you manage?

Facebook, TikTok, Instagram, YouTube Shorts and Discord. Most of my results so far come from Facebook Reels, TikTok videos and Discord communities.

Do you create the content, or only post it?

Both. I edit Reels and Shorts in CapCut, design graphics in Photoshop, Illustrator or Canva, write the captions, and then post and schedule them.

Can you set up and run a Discord server?

Yes. For DDTank Haven I designed the channel layout, set up reaction roles and a custom bot with MEE6, and organized events and giveaways.

How do you use AI in your work?

I use Claude, ChatGPT Codex, Gemini and Meta AI for planning, first drafts of captions and ideas, and building small tools such as Friesta POS. I review and edit everything myself before it is published.

Are the numbers on this page real?

Yes. They come from Meta Business Suite and TikTok Studio, and the date range is shown next to each one. You can open the original screenshots on this page. The Friesta POS preview uses demo menu data.

How do we get started?

Send me your page or server link, your goals, and what has been hard to keep up with. I will reply with what I would change first and how I would plan the first month.

Contact

Let’s grow your page and your community.

Tell me about your brand or server and what you need help with. I read every message.

Email
Email me

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